At duel7, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data duel7 collects from Pakistani players, why we collect it, how it is stored and used, and the rights you hold over your own information.
Six key areas that define how duel7 handles your personal information — from the moment you register to the day you close your account.
duel7 collects only the data necessary to operate your account, verify your identity, process PKR payments, and comply with applicable regulations. We do not collect data beyond what is needed for these purposes.
Your data is used to provide duel7 services, personalise your gaming experience, process JazzCash and EasyPaisa transactions, and send you relevant account communications. It is never used for unsolicited third-party marketing.
duel7 shares data only with essential service providers — payment processors, KYC verification partners, and fraud prevention systems. All third parties are contractually bound to handle your data securely.
Personal data is stored on secure, encrypted servers. duel7 retains account data for a minimum period required under applicable law following account closure, after which it is securely deleted or anonymised.
You have the right to access, correct, or request deletion of your personal data held by duel7 at any time. Submit a data request to [email protected] and we will respond within 30 days.
duel7 uses essential session cookies to keep you logged in and analytical cookies to improve the platform. You can manage cookie preferences at any time through your browser settings.
Please Read Carefully: This Privacy Policy describes how duel7 collects, uses, and protects your personal data. By registering a duel7 account or using any duel7 service, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of the platform immediately.
Welcome to the duel7 Privacy Policy. duel7 is committed to protecting the personal data of every player who registers and uses the duel7.club platform. This policy has been written to be transparent, clear, and accessible — not to be buried in legal jargon that no one reads.
This Privacy Policy applies to all data processing activities carried out by duel7 in connection with the duel7.club website, all associated web and mobile interfaces, and all communications between duel7 and its registered players. It covers personal data collected directly from you, data generated through your use of duel7 services, and data received from third-party service providers acting on our behalf.
duel7 serves players based in Pakistan. Our platform is designed specifically for the Pakistani market, and the data we collect reflects the payment methods, verification requirements, and communication preferences relevant to Pakistani players — including support for JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and SadaPay transactions denominated in PKR.
This Privacy Policy should be read alongside the duel7 Terms & Conditions and Responsible Gaming policy, all of which form part of the agreement between you and duel7.
For the purposes of applicable data protection law, duel7 acts as the data controller in respect of personal data collected and processed through the duel7.club platform. As data controller, duel7 determines the purposes for which, and the means by which, your personal data is processed.
duel7 is operated under an international gaming licence. All data processing activities are carried out in accordance with the data protection obligations imposed by that licence and the applicable laws of the licensing jurisdiction.
Where duel7 engages third-party service providers to process personal data on its behalf — such as payment processors or identity verification providers — those parties act as data processors and are bound by appropriate data processing agreements that restrict their use of your data to the specific purposes for which it has been shared.
When you create a duel7 account, we collect the information you provide in the registration form, including:
To comply with anti-money laundering requirements and to verify player identity before processing withdrawals, duel7 collects copies of government-issued identity documents. This may include:
duel7 records all financial transactions conducted through your account, including deposits, withdrawals, bonus credits, and wagering activity. Specific data collected includes:
duel7 does not store full payment card numbers. Where card payments are processed, card data is handled exclusively by the relevant payment processor under PCI-DSS compliant infrastructure, and duel7 receives only a masked reference token.
When you access duel7, our servers automatically collect technical data including your IP address, browser type and version, operating system, device identifiers, session duration, pages visited within the platform, and the referring URL from which you arrived. This data is used for security, fraud prevention, and platform optimisation purposes.
If you contact duel7 support via live chat or email, we retain a record of that correspondence, including the content of your messages and any documents you attach, for the purposes of resolving your query and maintaining a support history.
| Data Category | Collected At | Required? |
|---|---|---|
| Name, DOB, Address | Registration | Mandatory |
| Email & Mobile Number | Registration | Mandatory |
| CNIC / Passport Copy | KYC verification | Mandatory for withdrawals |
| Transaction History | Each deposit / withdrawal | Mandatory |
| IP Address / Device Data | Each session | Automatic |
| Support Chat Transcripts | When you contact support | Conditional |
| Cookie / Analytics Data | Each site visit | Consent-based |
duel7 uses the personal data it collects strictly for the purposes described in this policy. The primary purposes for which we process your data are:
duel7 does not use your personal data for unsolicited marketing to third parties. If you opt in to receive promotional communications from duel7, you can withdraw that consent at any time by updating your notification preferences in your account settings or contacting support.
duel7 processes your personal data on the following legal grounds:
duel7 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited and controlled circumstances:
To process your PKR deposits and withdrawals, duel7 shares relevant transaction data with your chosen payment provider — such as JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or the USDT TRC20 network. These providers receive only the data necessary to execute your transaction and are bound by their own privacy and security obligations.
duel7 works with specialist identity verification providers to conduct CNIC and document authentication. Your identity documents and personal details are shared with these providers solely for the purpose of verifying your identity and age. All KYC partners operate under data processing agreements with duel7.
duel7 uses third-party fraud detection services that receive technical data including IP addresses, device fingerprints, and behavioural signals for the purpose of identifying and preventing fraudulent activity on the platform.
Where duel7 is legally required to disclose personal data to a regulatory body, gaming authority, financial intelligence unit, or law enforcement agency — such as in response to a valid court order or regulatory investigation — duel7 will comply with that requirement. duel7 will notify you of any such disclosure where it is legally permitted to do so.
In the event that duel7's business or assets are acquired by a third party through a merger, acquisition, or asset sale, player data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any resulting change to this Privacy Policy.
duel7 will never share your personal data with advertisers, data brokers, or any entity whose primary purpose is the commercial exploitation of personal information. All third-party sharing is limited strictly to what is necessary for the operational, legal, or security purposes described above.
As an internationally licensed gaming platform, duel7 may process or store personal data in jurisdictions outside Pakistan. Where personal data is transferred internationally, duel7 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections afforded under this Privacy Policy.
Such safeguards may include standard contractual clauses, data processing agreements with binding obligations, or reliance on adequacy decisions where the receiving jurisdiction provides an equivalent level of data protection. If you would like more information about the specific safeguards applicable to any international transfer of your data, please contact our support team.
duel7 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for statistical and analytical purposes.
Cookies are small text files stored on your device by your browser when you visit a website. duel7 uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform, maintain your session state, and improve the quality of your experience.
You can manage or disable non-essential cookies at any time through your browser settings. Most modern browsers allow you to block third-party cookies, delete existing cookies, and receive alerts before cookies are set. Please note that disabling essential cookies will prevent you from logging into your duel7 account.
duel7 respects your rights over your personal data. The following rights are available to all registered duel7 players:
To exercise any of the above rights, please contact duel7 at [email protected] with the subject line "Data Rights Request". duel7 will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. In complex cases, this period may be extended by a further 30 days, of which you will be notified.
Please note that certain rights — particularly the right to erasure — may be limited where duel7 is required by law to retain specific data, such as AML transaction records. In such cases, duel7 will explain clearly which data cannot be deleted and why.
duel7 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, duel7 will notify affected players and the relevant regulatory authority within 72 hours of becoming aware of the breach, in accordance with applicable notification obligations.
You play an important role in keeping your data secure. Please ensure you use a strong, unique password for your duel7 account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorised access to your account, contact duel7 support immediately.
duel7 operates exclusively for adults aged 21 years and above. duel7 does not knowingly collect, process, or retain personal data belonging to any individual under the age of 21. Registration on the duel7 platform by any person under 21 is strictly prohibited and constitutes a violation of the duel7 Terms & Conditions.
As part of our commitment to protecting minors, duel7 requires all players to provide date of birth information at registration and to submit identity verification documents confirming their age before withdrawals are processed. Any account found to belong to a person under 21 will be immediately suspended, all balances will be frozen pending investigation, and the account will be permanently closed.
If you have reason to believe that a person under the age of 21 has registered a duel7 account or has been using the platform, please contact us immediately at [email protected]. duel7 takes underage gambling extremely seriously and will act promptly on any credible report.
Parental Controls: If you are a parent or guardian in Pakistan and are concerned about a minor accessing online gaming platforms, we strongly recommend using parental control software and ISP-level content filtering tools to restrict access to gambling websites. duel7 supports all responsible measures to keep minors away from online gambling.
The duel7 platform may, from time to time, contain references or links to third-party websites or services — for example, payment provider portals or responsible gaming support organisations. duel7 has no control over the content, privacy practices, or data handling policies of these external sites.
duel7 is not responsible for the privacy practices of any third-party website. If you navigate away from duel7.club to a third-party site, the privacy policy of that site will govern any data you provide to them. We encourage you to review the privacy policy of any site you visit before providing personal information.
duel7 reserves the right to update or modify this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes to our data processing activities, or improvements to the clarity and accessibility of this document.
When material changes are made to this Privacy Policy, duel7 will notify registered players by email to the address on file with their account and by displaying a prominent notice on the duel7.club platform for a period of at least 14 days before the changes take effect. The "Last Updated" date at the top of this policy will be revised accordingly.
Your continued use of the duel7 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should cease using duel7 services and may request account closure by contacting support.
We recommend reviewing this Privacy Policy periodically, even if you have not received a notification of changes, to stay informed about how duel7 protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or duel7's handling of your personal data, please contact our dedicated data protection team using the details below:
If you are not satisfied with duel7's response to your data protection query or complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or the gaming regulatory body under whose licence duel7 operates. duel7 will cooperate fully with any such regulatory investigation.
duel7 is committed to resolving all data protection concerns fairly, transparently, and in a timely manner. Your trust is important to us, and we take every query seriously — whether it comes from Karachi, Lahore, Islamabad, Faisalabad, or anywhere else across Pakistan.
Now that you understand exactly how duel7 protects your personal data, you can explore the full platform with confidence. From PSL cricket betting to hundreds of slot titles — all funded securely in PKR.
21+ For players aged 21 and above only. Please gamble responsibly and within your means.